Having completed my Wine Appreciation course at the local CAE, I have decided to change Caffe Cinque's wine list to complement our new menu. I have ordered samples from several wine suppliers and will be holding wine tasting sessions with my flat mate over the next few weeks.
The New Girl is showing little sign of improvement so I have increased our staff training sessions from once a fortnight to twice a week.
Tonight's session is based on Chapter 12 of the Policies and Procedures Manual; "Using Knowledge To Build Customer Trust, Loyalty and Sales." A recent medical study has revealed that "coffee consumption may be associated with decreased risk of endometrial cancer among women of excessive body weight." I have had several pamphlets printed with this valuable information, which the New Girl is to distribute amongst our larger female customers, which should result in increased coffee sales.
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